Terms of service
Terms and Conditions
§1 Applicability to Businesses and Definitions
(1) The following Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity (§ 13 BGB).
§2 Conclusion of a Contract, Storage of the Contract Text
(1) The following provisions regarding the conclusion of a contract apply to orders placed via our online store www.reichenbacher-verlag.com
(2) Upon conclusion of the contract, the contract is concluded with
Reichenbacher Publishing GmbH
Via Clemente Maraini 27,
6900 Lugano, SwitzerlandEmail: info@reichenbacher-verlag.com
(3) The presentation of goods in our online store does not constitute a legally binding offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online store, the following provisions apply: The consumer submits a binding offer to enter into a contract by successfully completing the ordering process provided in our online store.
The ordering process consists of the following steps:
1) Select the desired items
2) Confirm by clicking the “Order” button
3) Review the details in the shopping cart
4) Click the “Proceed to Checkout” button
5) Log in to the online store after registering and entering your login credentials (email address and password).
6) Review and correct the entered data.
7) Submit the binding order by clicking the “Place Order” or “Buy” button
Before submitting the binding order, the consumer may return to the webpage where the customer’s details are entered by clicking the “Back” button in the web browser they are using, after reviewing their information, to correct any input errors or cancel the ordering process by closing the web browser. We will immediately confirm receipt of the order via an automatically generated email (“Order Confirmation”). With this, we accept your offer.
(5) Storage of the contract text for orders placed via our online store: We store the contract text and send you the order details and our Terms and Conditions via email. You can also view the Terms and Conditions at any time at https://smart-life-com.myshopify.com. You can view your past orders in our customer area under My Account --> My Orders.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The prices listed include sales tax and other price components. Any shipping costs will be added to this total.
(2) The consumer may choose to pay by prepayment, direct debit, PayPal, or credit card (Visa).
(3) If the consumer has chosen to pay in advance, they agree to pay the purchase price immediately after the contract is concluded.
§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for immediate shipment. Delivery will take place within 30 business days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank handling the transfer; for all other payment methods, it begins on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday, or public holiday at the delivery location, the period ends on the next business day.
(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer only upon delivery of the item to the buyer, even in the case of mail-order sales.
§5 Retention of Title
We retain title to the goods until the purchase price has been paid in full.
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§6 Right of Withdrawal for Customers as Consumers:
Right of Withdrawal for Consumers
Consumers are entitled to a right of withdrawal under the following conditions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity.